DELIVERY & SHIPPING
|STANDARD DELIVERY||FREIGHT COST||ESTIMATED DELIVERY TIME|
3-7 working days after order confirmation
|Norway||Free||3-7 working days after order confirmation|
|Rest of the world||
Unfortunately we cannot ship merchandise to customers outside the EU (Norway exluded).
NEW VAT REGULATION LAW ON CONTUMSER PURCHASES FROM JULY 1st
Cross-border value added tax (VAT) applicable to e-commerce is being modernised in the EU. The new EU VAT e-commerce rules are fit for a Digital Single Market and will ensure that VAT is paid where consumption of goods and services takes place.
Who is affected?
All orders that are performed within EU as private persons. This includes B2E/B2C order. Purchases made for your business (B2B orders) are not affected at all.
How does this affect you?
You will be able to shop as before but your account will be reset, and you are asked to choose country of delivery before putting anything in your shopping basket. The applicable delivery county VAT will be calculated.
Your basket will be cleared from items if you choose to change delivery country.
Any old order history will no longer be accessible, but you can keep your login and email address.
Renault Trucks E-shop will not be able to deliver to United Kingdom until further notice. Please contact your local Renault Trucks dealer service point for purchase of merchandise.
Full details of our delivery policy can be found in our terms and conditions.
If you have any questions regarding your time of delivery please contact our Customer support for more information.