How to buy
Welcome to make a purchase at Renault Trucks Merchandise. All countries within EU are able to place an order in Renault Trucks web shop. Please follow below steps to succesfully place an order.
- Simply add your preferred items to your basket. Go to the basket and make any adjustments.
- Proceed to check-out and fill in your contact and delivery information.
- Finally, place your order and continue to the payment section, which is secured by DIBS.
- Once you have placed your order, you will receive a receipt on the website and a confirmation via e-mail.
If for any reason we are unable to fulfill your order, we will let you know at the earliest opportunity.
When placing your order the first time, you will automatically receive an email with your password. Your e-mail adress will be your username.
If you wish to make a purchase for your company within the Volvo Group or as a Renault Trucks employee, please visit Volvo Group Merchandise Services web shop instead.
The prices in the web shop are including Swedish VAT (tax) but do not include any delivery costs.
We accept credit or debit card payments.
Renault Trucks web shop card payments are made secure by use of a trusted payment service provider (DIBS) and 3D secure technology (for applicable credit cards). Currently, we accept payments with the following credit cards and verification programs.
When you place an order with us, the order amount is reserved on your credit card.
We will only collect the credit once the shipment has left our warehouse and is on its way to you.
The payment solution only stores a reference to the transaction and does not store any of your personal credit card information.
The transaction text that will appear on your credit card statement is ‘Volvo Merchandise AB’.